The staff at this stunning boutique hotel were absolutely incredible. Despite the language barrier, they went above and beyond to assist us. Sarah, in particular, exceeded our expectations by helping my wife with her art lesson and even mailing some precious jewelry back to us. The design of the property and rooms is simply beautiful, and the cleanliness was impeccable. We were amazed by the resident rabbits, animals, and ducks, adding an extra touch of charm to our stay. The service throughout the hotel was top-notch, and the volcanic soap provided in the rooms was the best we've ever used. We were blown away by the infinity pool and truly enjoyed the great food served in the restaurant. The overall architecture of the hotel is jaw-dropping. We are already planning to come back and see how this remarkable place ages.

Great location with stunning views and amazing surroundings. the rooms are wonderful and quiet, and there are cool swimming pools to enjoy during your stay. 🌟

Big room, exceptionally comfortable bed and nice bathroom. Location close enough to a music festival, other tourist attractions and Restaurants in Yangshuo...

The hotel's breathtaking architecture and stunning landscape will blow your mind. The rooms are spacious and clean, and the spa experience is top-notch. The staff goes above and beyond to make you feel special, especially the pool boy. The breakfast is delicious, and the prices for food and drinks are reasonable. The hotel offers a range of amenities, including a poolside snack bar, restaurant, and fitness center. The location is perfect for outdoor activities like hiking, canoeing, and fishing. a super stay that exceeded all expectations.

This place is located in a beautiful old sugar cane factory, which is amazing and stunning.

The value for money at Sugar House was excellent, with high-quality facilities and beautiful views. The staff treated me wonderfully, always finding someone who could communicate in English and going above and beyond to cater to my needs. The location was stunning, adding to the overall experience of my stay.

More breakfast choices would have made the morning meal even better.

Ideal location near popular attractions and the airport. It's just a 75-minute walk to the lake ⏳.

I had a wonderful time staying at the Sugar House. The facilities are amazing, with a state-of-the-art design that blends seamlessly with the magical mountains and rivers. The chef in the kitchen is the best, and the restaurant manager, Owen, is wonderful. I had a great cooking class with Chef PONG and enjoyed delicious meals at the main restaurant. The Chinese painting class was also a lovely experience, especially for my son. The architecture is stunning, the pool is clean, and the rooms are immaculate. Definitely worth a visit!

Recommend this hotel.

The staff here was very friendly, the room was spotless, and there was a wide variety of delicious food available for meals in a serene location.

The complimentary cocktail course and citronella lotion offered at the bar were impressive. the location with the karst view was breathtaking and was perfect for relaxation or a romantic getaway. the spacious rooms and overall attention to detail in the architecture and amenities gave a touch of luxury.

The quality of food in the restaurant lacked flavor and was not up to par with the Alila brand. transportation options to explore nearby areas were limited.

Beautiful architecture, stunning views, fantastic pool and spa. Attentive staff, especially the pool attendant. Clean and spacious rooms. Great breakfast experience.

Gorgeous location, helpful staff, delicious food, unique architecture and great bar experience.

Nothing, all great.

I absolutely loved the stunning location of the hotel, which offered breathtaking views of the river from the swimming pool. The elegant and sophisticated design of this beautifully restored old sugar mill was impressive. I found the spa very enjoyable and relaxing, and the rooms were spacious, clean, and comfortable. The hotel had many unique and memorable activities to offer, like the basket bazaar and sugar tour. The dinner and lunch restaurants had surprisingly delicious local seafood.

Not one thing.

Nestled high on a scenic mountain, this gem is conveniently located near the main highway and has easy access to the airport. the breathtaking views from the oversized balcony in every room are perfect for enjoying the tranquility of nature. the outstanding service and delicious local seafood provide an authentic taste of the region.

The overcrowded pool area can sometimes detract from the peaceful atmosphere.

The hotel looked beautiful and had a lot of potential for a great stay. The rooms were comfortable and well-tended, with great views. the location was perfect for exploring the nearby attractions such as the mountains or the cultural sites.

The staff members did not seem to be well-trained or friendly, which detracted from the experience. Communication was difficult as the staff struggled with English.